GreenHouse Creative est. 2019

Now booking Engagements for May 2023!

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website care plans

Website maintenance may not be glamorous but it is essential.

branding2831 e1672865570166

website care plans

Website maintenance may not be glamorous but it is essential.

Why is good website maintenance
so important?

When your site is outdated, it's slower, ranks lower in search engine results, and ultimately - visitors just stop coming.

If you want to keep your website healthy, a maintenance schedule is critical.

Daily Tasks

➤  Website Backups – preferably stored somewhere other than your primary host.

➤  Security Monitoring

➤  Malware Scans and Removal

➤  Uptime Monitoring

WEEKLY Tasks

➤  WordPress Core, Plugin, and Theme Updates

➤  Moderate Comments

➤  Test Forms

MONTHLY Tasks

➤  Monitor Traffic and Search Engine Rankings

➤  Optimize Database

➤  Repair Broken Links

➤  Repair Search Console Errors

➤  Review Front-End

➤  Review Back-End

ANNUAL Tasks

➤  Review WordPress Setup

➤  Review Content for Updates

➤  Renew Hosting, Domains, and Licenses

➤  Test Speed

➤  Remove Unused Software, Themes, and Media

➤  Optimize Images

Racheal Graham Web Designer GreenHouse Creative 2

Sound like a lot?

Most business owners don’t have a dedicated IT team to manage these tedious tasks. 

And the certainly don’t have time to do it themselves.

My Website Care Plans were created to keep you focused on what you do best. (I’m guessing it isn’t website maintenance?)

Consider my Website Care Team like a band of magical website fairies – taking care of everything.

You won’t even need to log in.

I’m here to help!

Every Website Care Plan Includes:

Off-site website backups

Ensure your site can be quickly recovered if anything unexpected happens with daily off-site backups with 90 days of storage.

Security
Monitoring

Know your site is secure and protected against attacks with daily security scans, including the cleanup of any malware detected.

Weekly software updates

Keep your WordPress site secure and up to date with weekly updates for themes and plugins. All updates are visually validated to make sure your gorgeous site looks just as it should.

Unlimited
30-minute edits

Keep your content fresh as you add new projects to your portfolio, hire team members, and more! All you need to do is send a quick email and the Website Care Team handles the rest.

Technical Support &
Troubleshooting

Get the technical expertise you need to keep your site running smoothly when you're not sure how to handle a situation on your own.

VIP Rate
for exclusives

Book a Full-Day or Half-Day Exclusive at your VIP rate when you have larger projects or need additional support at any time.

The Website Care Plan Bonuses!

When you choose GreenHouse Creative for your website maintenance, you get access to these premium tools at no additional cost. That’s a savings of over $450 per year!

elementor pro

Elementor is the industry-leading WordPress page builder that makes designing beautiful web pages possible for any user!

wp rocket

WP Rocket consistently wins awards year over year for being the best caching plugin for WordPress sites!

Short pixel

Short Pixel offers compression and image optimization for all your beautiful photos without compromising quality

perfmatters

Perfmatters is a cutting-edge performance tool to improve page speed so all your visitors stick around to see what you have to offer!

termageddon

Termageddon provides website legal policies that automatically update as privacy laws change to protect your business!

Postmark

Postmark is the email delivery service that ensures emails are sent successfully from your site and land in the inbox!

Website Care Plans at a Glance

Not sure which plan is best for your business? Scroll down for a more detailed explanation.

Work directly with Racheal

Elite

$1,000

auto-pay monthly on the 1st of the month

🌱 Daily Off-site Backups + 90 days of storage

🌱 Weekly Software Updates

🌱 Security Monitoring

🌱 Technical Support & Troubleshooting

🌱 Unlimited 30-Minute Edits

🌱 Premium Tools

🌱 Annual Website Wellness Assessment

🌱 Monthly 30 minute 1:1 website & digital strategy session with Racheal

🌱 Up to 4 Design & Development Hours with Racheal per month

🌱 Direct access to Racheal via email & text

🌱 Resizing & optimization of all images

Work directly with Racheal

premium

$600

auto-pay monthly on the 1st of the month

🌱 Daily Off-site Backups + 90 days of storage

🌱 Weekly Software Updates

🌱 Security Monitoring

🌱 Technical Support & Troubleshooting

🌱 Unlimited 30-Minute Edits

🌱 Premium Tools

🌱 Annual Website Wellness Assessment

🌱 Monthly 30 minute 1:1 website & digital strategy session with Racheal

🌱 Up to 2 Design & Development Hours with Racheal per month

🌱 Direct access to Racheal via email & text

 

supported by website care team

essential

$250

auto-pay monthly on the 1st of the month

🌱 Daily Off-site Backups + 90 days of storage

🌱 Weekly Software Updates

🌱 Security Monitoring

🌱 Technical Support & Troubleshooting

🌱 Unlimited 30-Minute Edits

🌱 Premium Tools

🌱 Annual Website Wellness Assessment

 

Which Website Care Plan is best
for your growing business?

With three levels of care to choose from, the Website Care Team and I have a plan to support you in any phase of business.

Elite Website Care Plan

$1,000/month

perfect for you if:

You want to keep your website constantly growing with new marketing strategies and consistent content but you and your team are maxed out on time.

Sanity Saving Systems

With the Elite Plan, you’ll receive all of our standard Website Care offerings plus:

➤ One-on-one strategy time with Racheal each month. Share your big goals and ideas with me every month as your business evolves and grows. I’ll support you with sound advice and all my best ideas! 

➤ Direct access to Racheal via email and text. In this plan, we’ll communicate directly. If you need, I’ll send support requests to the team on your behalf.

➤ Up to 4 Design & Development hours each month with Racheal for new requests and strategies. (Unused hours do not roll over.)

Some Design & Development examples are:

    • Designing new website pages
    • Search Engine Optimization strategy
    • Creating SEO blog posts
    • New email marketing integrations
    • Designing and writing emails to your list
    • New designs such as templates, business cards, PDF downloads, etc.
    • Additional strategy sessions
    • Virtual training for your and/or your team
    • Writing new copy for you next big marketing effort
    • New system implementation
    • New integrations and automations


➤  Optimization for all images, including:

    • Renaming all files for SEO
    • Resizing and cropping images to display perfectly
    • Optimizing all images to keep your site fast 

Premium Website Care Plan

$600/month

perfect for you if:

You know you won’t be making too many changes, but want a little support when you do.

Master Your Messaging

With the Premium Plan, you’ll receive all of our standard Website Care offerings plus:

➤ One-on-one strategy time with Racheal each month. Share your big goals and ideas with me every month as your business evolves and grows. I’ll support you with sound advice and all my best ideas! 

➤ Direct access to Racheal via email and text. In this plan, we’ll communicate directly. If you need, I’ll send support requests to the team on your behalf.

➤ Up to 2 Design & Development hours each month with Racheal for new requests and strategies. (Unused hours do not roll over.)

Some Design & Development examples are:

    • Designing new website pages
    • Search Engine Optimization strategy
    • Creating SEO blog posts
    • New email marketing integrations
    • Designing and writing emails to your list
    • New designs such as templates, business cards, PDF downloads, etc.
    • Additional strategy sessions
    • Virtual training for your and/or your team
    • Writing new copy for you next big marketing effort
    • New system implementation
    • New integrations and automations
  •  

Essential Website Care Plan

$250/month

perfect for you if:

You want to make sure your website stays healthy and will only be making basic, occasional updates to existing pages.

The Curated Client Experience Your Messaging

With the Essential Plan, you’ll receive our standard Website Care offerings only. 

You’ll complete a request form or email the Website Care Team directly for edit requests or technical support.

Standard offerings include:

Daily Off-site Backups + 90 days of storage

Weekly Software Updates

Security Monitoring

Technical Support & Troubleshooting

Unlimited 30-Minute Edits

Premium Tools

Annual Website Wellness Assessment

 

 

When you recieve your first Website Care Invoice, you'll be asked to enter your debit or credit card information. This card will be kept on file, via our payment processor Stripe, and your monthly subscription fee will be auto-charged on the 1st of each month for services performed in that month. For example, your January 1st invoice covers services for January 1-31.

 

Should your automatic payment fail, services will be paused until a new card is provided.

No problem! You may share one subscription plan among as many sites as needed for an additional $100/month per site. Design & Dev hours will be shared across all websites based on the priorities you communicate to us.

Your Website Care Plan covers your design and development services, standard offerings, and premium tools outlined above.  There are several costs associated with maintaining a website that you’ll continue to pay directly such as hosting, additional software subscription fees, and licenses for any copyrighted photos or fonts.

Cancel any time before the 15th of the month and your cancellation will be effective on the next billing cycle.

 

All you need to do is send a written request via email.

We do not offer refunds or early cancellation for Website Care Plan subscription services.

Our Website Care Team is available 24 hours a day, 7 days a week, 365 days a year. We strive to complete all tasks within 8 hours! More complex tasks may take a bit longer.

 

Racheal's office hours are 10:00 AM - 3:00 PM Central Time. I always do my best to respond within 24 hours, but please feel free to add "[URGENT]" to your email subject if you have a critical need.

Your Unlimited 30-Minute Edits covers anything that takes 30 minutes or less to resolve and that can generally be handled within the admin panel of your WordPress site.

 

For example: Adding or editing content like blog posts, WooCommerce products, pages, etc., editing menus and widgets, installing and activating plugins, and much more.

 

Here’s a more comprehensive list of the most common things our 24/7 team does.

 

Content Edits:

  • Publishing blog posts and new pages from provided Word or Text documents
  • Adding/Removing/Editing text on posts, pages, products, etc.
  • Uploading provided JPG and PNG images and adding to pages
  • Cropping/Resizing images within the WP Dashboard
  • Adding provided Yoast keywords, titles, snippets, etc
  • Adding/Removing/Editing menu items
  • Configuring popups, notification bars, and slide-in features based on provided text, images, and examples
  • Create image galleries
  • Edit page slugs
  • Adding/Removing/Editing users
  • Upload PDFs
  • Adjust widgets

 

Settings Adjustments:

  • Updating theme options
  • Adding redirects
  • Add/Remove/Edit form fields
  • Edit templates made from visual editors (such as Beaver Builder, Elementor, and Divi Builder)
  • Installing simple plugins from the WordPress repository (i.e. “Duplicate Post” or “WordPress Zero Spam”)

 

We can also take care of the following requests, but they may take a bit longer than our usual turnaround time:

  • Custom CSS / JS
  • Performing search and replaces
  • Adding code snippets through WP hooks
  • Installing more complex plugins (i.e. a caching plugin or free WooCommerce add-on)
  • Performance / Page-speed related adjustments based on GT Metrix reports
  • Minor troubleshooting involving plugin and theme compatibility
  • Installing tracking codes (i.e. Google Analytics)
  • Testing contact forms and checkout workflows

Here are some requests that the Unlimited 30-Minute Edits does not include. These services will count toward your monthly credit of Design & Development Hours or you may separately book an Exclusive with your VIP rate.

 

  • Creating graphics or web page design changes
  • SEO and Analytics strategy, review, or consulting
  • Writing copy for posts, pages, products, etc. 
  • Build-outs and plugin/theme development, including the build-out of new major functionality on an existing site
  • Host-related optimization
  • Interacting with third-party vendors, including the host, email provider, a plugin/theme’s support team, etc.

For 30-Minute Edits - just send an email to [email protected] with your domain name and a brief description of your request in the subject line.  For the most efficient service, follow these best practices.

 

For Design & Development requests - bring them up in your monthly one on one or simply send an email to [email protected]

If you've got a WordPress website, we'd love to support you. 

 

Occasionally, depending on the health of your current site, a one-time onboarding fee of $250 may apply. I'll let you know if this applies to you when you inquire below.

Have a question I didn’t answer here?  Reach out via email here.

Ok! Sign me up!

Ready to get started? Or need help deciding which Website Care Plan is best for you? 
Inquire below.

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